When it comes to effective marketing automation, one of
the best steps you can take is making sure your emails are properly set up for
lead nurturing success.
Here are 5 steps you can take to ensure you generate more
customers through a lead nurturing campaign.
1. Define Your
Audience and Segment
Companies usually have more than one type of customer.
Why do most companies only market to one type of buyer then? In order to set up
a lead nurturing email campaign, you first need to know who needs nurturing.
Once you've defined your ideal customer types, you should then segment them
before you start creating campaigns.
2. Offer Something of
Value First, Not a Sales Pitch
Just because someone converts on your page doesn't mean
you should jump straight into sending them an email about requesting a quote or
a demo. You need to nurture them through the sales funnel first to make them
readier to buy. Instead of pitching your product as the greatest thing ever,
you should first offer value. Examples of valuable offers include webinars,
ebooks, and whitepapers. You don't have to create new content for your lead
nurturing emails -- if you have a backlog of content, utilize those assets. If
they've been successful converting leads in the past, there's a high chance the
leads you're nurturing will find value in them, too.
3. Set Objectives and
Goals for Each Email
So now you know you should be sending content first, not
sales quotes. But how do you know what type of content to send? And what should
that content's purpose be? Ultimately, you should be picking offers that will
appeal to your chosen audience segment with the intention of moving them
further down the sales funnel and closer to the customer stage.
4. Set Up a Timeline
for Your Emails
Your business has a typical sales cycle, and so should
your lead nurturing campaigns. Typically, it's a good idea to send 2 to 3
emails to your prospects in a lead nurturing campaign. Try to space out your
emails accordingly. For example, if your typical cycle runs 30 days, you may
want to set up a campaign for emails to be sent out the 1st, 10th, and 20th
days after a conversion. With lead nurturing, patience is a virtue. It's
important to remember not to rush into the sale. Instead, let it take its
natural course.
5. Evaluate Your
Success, and Optimize
As your campaigns run, make sure to experiment with the
offers you send, the subject lines, and the calls-to-actions found within the
email. There's always room to improve your campaign. Make sure you take
advantage of testing and experimentation to better nurture your leads.
Lead nurturing can be ineffective if done incorrectly,
but if you put the time into your campaigns and follow these steps, you'll be
more likely to drive more lead-to-customer conversions for your business!
Source: hubspot
No comments:
Post a Comment